Hospitals • Physician Groups • Account Inquiry Units (AIUs)
CMD Outsourcing Solutions partners with hospitals and large physician groups to provide prompt and cost-effective access to administrative services to address patient liability early in the revenue cycle – before the relationship is at risk. Wherever you face resource challenges in strengthening patient accounts management, CMD can help.
CMD’s highly specialized accounts resolution services can deliver dramatic and sustainable improvement in cash flow and patient/guarantor satisfaction. Let CMD help your institution:
- Improve receivable management
- Increase self-pay cash flow
- Improve patient/guarantor customer satisfaction
- Reduce the number of accounts sent to collection agencies
CMD focuses on one-to-one, patient/guarantor-sensitive dialogue that identifies and removes barriers to account resolution. CMD balances the client’s need for account resolution while maintaining – and even enhancing – the client’s patient-friendly image.
Address your service challenges head-on with CMD’s multi-channel and multi-platform service solutions to increase cash flow and improve patient/guarantor customer satisfaction in today’s healthcare environment.
- Live Chat
- Patient Liability Follow-up
- Insurance Follow-up
Email CMD or call 888-817-7575 for new ideas on how to address your service needs.
CUSTOMER SERVICE SOLUTIONS FOR HEALTHCARE
“In more than ten years of working together, I have found CMD to be highly professional in all aspects of service: In their dealings with our patients and guarantors, as well as with our physician business office personnel. They have worked with us in a variety of configurations (‘in-house’, consultant-run business office, and outsourced). CMD’s innovative, efficient approach has provided UT Physicians with a very good return on investment. I recommend CMD to any healthcare provider who desires to improve self-pay cash collections while remaining sensitive to patient satisfaction issues.”
Kevin Dillon, Executive Vice President, CFO and COO
The University of Texas Health Science Center at Houston (and UT Physicians)