Hospitals • Physician Groups • Account Inquiry Units (AIUs)
CMD Outsourcing Solutions partners with hospitals and large physician groups to provide prompt and cost-effective access to administrative services to address patient liability early in the revenue cycle – before the relationship is at risk. Wherever you face resource challenges in strengthening patient accounts management, CMD can help.
CMD’s highly specialized accounts resolution services can deliver dramatic and sustainable improvement in cash flow and patient/guarantor satisfaction. Let CMD help your institution:
- Improve receivable management
- Increase self-pay cash flow
- Improve patient/guarantor customer satisfaction
- Reduce the number of accounts sent to collection agencies
CMD focuses on one-to-one, patient/guarantor-sensitive dialogue that identifies and removes barriers to account resolution. CMD balances the client’s need for account resolution while maintaining – and even enhancing – the client’s patient-friendly image.
Address your service challenges head-on with CMD’s multi-channel and multi-platform service solutions to increase cash flow and improve patient/guarantor customer satisfaction in today’s healthcare environment.
Email CMD or call 888-817-7575 for new ideas on how to address your service needs.
CUSTOMER SERVICE SOLUTIONS FOR HEALTHCARE
“We selected CMD because of their unique approach to patient liability account resolution. We believe that all reasonable efforts to collect accounts should be made prior to being sent to a collection agency. With CMD’s technology we are able to reach a higher volume of patients more efficiently. Their early, patient friendly contact helps to clarify and defuse any confusion regarding patient liability. We strongly support and recommend them to others.”
John E. Topper, Senior Vice President & CFO
Mercy Health , Baltimore, MD
